Nov 15, 2019
Main Episode, How can gambling operators responsibly manage VIPs? (Part 1).
GamblingCompliance recently hosted a live panel discussion on the
changing approaches to the responsible management of VIPs and the
unique social responsibility challenges they present.
Moderated by Andrew Gellatly, GamblingCompliance's Head of Global
Research, and featuring expert analysis from: Jon Duffy from
Genting Casinos UK; Dan Waugh from Regulus Partners; and David
Clifton the co-founder of Clifton Davies Consultancy.
This is part one of the discussion where the panel examines what a
VIP actually is and how operators deal with the very palpable
tension between a commercial imperative to encourage their big
spenders to spend more and how they work to meet there significant
responsible gambling obligations.